Turning on a Dime: How WBM is Making the Transition from Transactional Supplier to Transformational Partner

Tuesday, May 23, 2017, 8:00 AM

Turning on a Dime: How WBM is Making the Transition from Transactional Supplier to Transformational Partner

 

Description:

Dramatic changes in the world have resulted in unprecedented changes in technology. This has completely disrupted the relationships between customers and their suppliers. The pressure on suppliers to demonstrate value is enormous. Join us in this fast-moving, interactive session as we explore how Takeda Canada transitioned from a transactional business model to a transformational one.

We'll explore:

1. The importance of taking a holistic approach;

2. The impact of rallying everyone around a desired future state;

3. Establishing a strategic approach to analyzing and planning customer engagement;

WBM is on an exciting journey. In this session, we'll share the lessons learned along the way. We guarantee everyone will walk away with several insights that will benefit them on their journey toward more strategic customer engagement.